Safety

Read before your first trip.

Using satellite messaging

  1. Place the device under open sky, screen up, with nothing overhead.
  2. The satellites sit above the equator. Face the device towards the equator: south in the northern hemisphere, north in the southern.
  3. If it does not connect, move to where you can see more sky and try again.
  4. A connection takes time. After starting, keep the device still and wait. Do not keep moving or restarting it.
  5. Before you leave, send and receive one test message in the open to check the service is active.

Using SOS

  1. SOS is for real emergencies that threaten life or safety. Make sure before you trigger it.
  2. Press and hold the bottom-right and bottom-left keys together for 8 seconds, then 8 seconds more, then confirm on the screen. The two holds prevent accidental triggers.
  3. After sending, keep the device on and under open sky. Do not move under cover. Wait for the reply.
  4. Answer follow-up questions accurately. Location, number of people, injuries and whether you can move all shape how the rescue is arranged.
  5. False alarms take rescue resources from people who need them. Some countries charge for false alarms or treat them as an offence.
  6. If you trigger SOS by mistake, cancel it right away using the on-screen prompt and then explain what happened. Do not just switch the device off.

Battery use, charging and storage

  1. Charge between 0℃ and 50℃. Charging outside this range damages the battery.
  2. Use charging equipment that meets the specifications. Other equipment may overheat or damage the device.
  3. Charge on a flat, dry, ventilated surface. Do not cover it or charge it inside bedding, clothing or a closed pack.
  4. Keep it out of water and rain while charging, and keep the ports dry.
  5. For long storage, charge to 40% to 60%, keep it cool and dry, and top it up every 3 months.
  6. Do not disassemble, crush, puncture, burn or heat the battery. Do not short the ports.
  7. If the battery swells, deforms, smells or gets unusually hot, stop using it, disconnect everything, move it away from flammable material and contact cop@keliyes.com.

Battery warranty terms

Using the heater

  1. The heater is emergency warmth assistance. It holds 50℃ and runs for 10 hours on a full charge. It is not medical treatment and not a treatment for hypothermia.
  2. The surface gets warm while heating. Do not keep it against bare skin for long, and do not wrap it in a closed space.
  3. Do not use it to dry clothes, shoes, socks or other items.
  4. Heating uses battery. When you need the charge for communication, keep the communication.
  5. Long contact with a warm surface can cause low-temperature burns. Move the device away if it feels too hot.
  6. If you see signs of hypothermia, take warming measures and call for rescue. The heater does not replace medical care.

This device, your trip plan and local rescue

  1. This device does not replace a trip plan, local rescue services, a professional guide or sound outdoor skills.
  2. Before you go, tell someone you trust your route, timing and how to reach you. No device replaces this step.
  3. Satellite messaging needs open sky and battery charge. Without both, a connection may not be possible.
  4. Rescues are carried out by local rescue organisations. Their arrival time depends on local conditions, not on this device.
  5. Before you go, find the emergency numbers and rescue contacts for your destination.

About AI-generated images on this site

  1. People, places and scenes in these images were generated by AI and then edited by people. They do not show real people, real places or real events.
  2. They illustrate how the product is used. They are not proof of performance and are not a promise of any kind.
  3. Product photos are real photographs of the device. Their content has not been altered.
  4. Each AI-generated image on this site carries a visible label linking to this section.

The outdoor scene images on this site are generated by artificial intelligence. They are not photographs taken on location.