Safety
Read before your first trip.
Using satellite messaging
- Place the device under open sky, screen up, with nothing overhead.
- The satellites sit above the equator. Face the device towards the equator: south in the northern hemisphere, north in the southern.
- If it does not connect, move to where you can see more sky and try again.
- A connection takes time. After starting, keep the device still and wait. Do not keep moving or restarting it.
- Before you leave, send and receive one test message in the open to check the service is active.
Using SOS
- SOS is for real emergencies that threaten life or safety. Make sure before you trigger it.
- Press and hold the bottom-right and bottom-left keys together for 8 seconds, then 8 seconds more, then confirm on the screen. The two holds prevent accidental triggers.
- After sending, keep the device on and under open sky. Do not move under cover. Wait for the reply.
- Answer follow-up questions accurately. Location, number of people, injuries and whether you can move all shape how the rescue is arranged.
- False alarms take rescue resources from people who need them. Some countries charge for false alarms or treat them as an offence.
- If you trigger SOS by mistake, cancel it right away using the on-screen prompt and then explain what happened. Do not just switch the device off.
Battery use, charging and storage
- Charge between 0℃ and 50℃. Charging outside this range damages the battery.
- Use charging equipment that meets the specifications. Other equipment may overheat or damage the device.
- Charge on a flat, dry, ventilated surface. Do not cover it or charge it inside bedding, clothing or a closed pack.
- Keep it out of water and rain while charging, and keep the ports dry.
- For long storage, charge to 40% to 60%, keep it cool and dry, and top it up every 3 months.
- Do not disassemble, crush, puncture, burn or heat the battery. Do not short the ports.
- If the battery swells, deforms, smells or gets unusually hot, stop using it, disconnect everything, move it away from flammable material and contact cop@keliyes.com.
Using the heater
- The heater is emergency warmth assistance. It holds 50℃ and runs for 10 hours on a full charge. It is not medical treatment and not a treatment for hypothermia.
- The surface gets warm while heating. Do not keep it against bare skin for long, and do not wrap it in a closed space.
- Do not use it to dry clothes, shoes, socks or other items.
- Heating uses battery. When you need the charge for communication, keep the communication.
- Long contact with a warm surface can cause low-temperature burns. Move the device away if it feels too hot.
- If you see signs of hypothermia, take warming measures and call for rescue. The heater does not replace medical care.
This device, your trip plan and local rescue
- This device does not replace a trip plan, local rescue services, a professional guide or sound outdoor skills.
- Before you go, tell someone you trust your route, timing and how to reach you. No device replaces this step.
- Satellite messaging needs open sky and battery charge. Without both, a connection may not be possible.
- Rescues are carried out by local rescue organisations. Their arrival time depends on local conditions, not on this device.
- Before you go, find the emergency numbers and rescue contacts for your destination.
About AI-generated images on this site
- People, places and scenes in these images were generated by AI and then edited by people. They do not show real people, real places or real events.
- They illustrate how the product is used. They are not proof of performance and are not a promise of any kind.
- Product photos are real photographs of the device. Their content has not been altered.
- Each AI-generated image on this site carries a visible label linking to this section.
The outdoor scene images on this site are generated by artificial intelligence. They are not photographs taken on location.